Infos
Professional Waiter & Hospitality Service Course This comprehensive online course is designed for beginners and experienced hospitality professionals preparing to work in hotels, restaurants, pubs, fine-dining establishments and all-inclusive resorts across the European Union. The course covers European hospitality service standards and the complete restaurant service process, from preparing the dining area and welcoming guests to taking orders, serving food and beverages, handling payments and closing the restaurant. Participants will develop essential skills in table setting, napkin folding, guest communication, professional service etiquette, buffet management and fine-dining procedures. Special emphasis is placed on all-inclusive hotel and resort operations, including breakfast, lunch and dinner service, buffet preparation, food replenishment and maintaining high service standards during busy periods. Additional training includes basic barista skills, coffee preparation, wine knowledge, correct serving temperatures, professional bottle opening, wine decanting and food and wine pairing. Food safety is a key component of the course. Participants will learn about HACCP principles, personal hygiene, food handling, the 14 EU-regulated allergens, preventing allergen cross-contact, workplace safety and relevant EU food safety legislation. Through structured lessons, practical workplace scenarios and assessments, participants will gain the knowledge and confidence to deliver professional food and beverage service in international hospitality environments while understanding applicable European Union requirements and the importance of country-specific regulations.